Privacy Policy

This template is provided for review and should be evaluated by counsel before launch.

1. Information We Collect

BIG HOUSE EXPRESS, LLC. ("BHE", "we", "us") collects information you provide directly through our website forms — including the multi-step quote form, the quote calculator, the contact form, and newsletter signups. This information may include your name, company, email address, phone number, role, industry, volume estimates, and any free-text notes you submit.

We also automatically collect basic technical data (IP address, browser type, pages visited, referring URL) through standard analytics tools.

2. How We Use Information

• Respond to quote, consultation, and contact requests.
• Send marketing communications when you've subscribed (you can unsubscribe at any time).
• Operate, maintain, and improve our website and services.
• Comply with legal obligations.

3. Sharing

We do not sell your personal information. We share information with service providers that operate our website, CRM, email, analytics, and scheduling tools, strictly to provide services on our behalf and under appropriate confidentiality terms.

4. Your Choices

You may unsubscribe from marketing emails at any time using the link in any message. You may request access, correction, or deletion of your personal information by emailing alan@bighouseco.com.

5. Security

We use industry-standard technical and organizational measures to protect information submitted through our site, including encrypted transport, row-level access controls, and limits on who can view submissions internally.

6. Contact

Questions about this policy? Contact us at:
mark@bighouseco.com
(630) 453-4019